FAQs

What will I get in the Subscription Box?

In each box you receive 5 to 7 happiness boosting goodies along with anecdotes about an inspiring Woman to inspire and empower you. The self care treats would include products like candles, aromatherapy, bath and body, natural/organic beauty and unique lifestyle products plus more.

What currency do I pay?

All prices on our website are Canadian(CAD) $

What services do we offer and how they work ?

1) - Build your own Box

 

BlisstuBox offers a wide range of clean, natural Selfcare and lifestyle products from small businesses. You can choose the products you want and we will send it to you in a pretty box. You can add hand written notes if you want to send it as gift.

2) - BlissKits

Unique marketplace of kits designed by our vendors for specific needs like facial, skincare, spa and more. BlissKits order are fulfilled directly by our vendors.

Is BlisstuBox box recyclable?

Yes our box is recyclable. However, we definitely encourage to re-use them for various purposes like gifting, storage or other DIY's :-)

Do you offer Gift Cards ?

Yes, for a limited period of time we are offering gift cards. Head to the below link to purchase an e-Gift Card 

https://blisstubox.ca/products/blisstubox-gift-card

 

Orders & Shipping 

How much does shipping cost?

To offset the cost of shipping in Canada we charge flat $9.99 for all Canada and take the rest of the cost on us by a combination of hand delivery and mail delivery. Contiguous US Shipping is an additional $9 because of the cost associated with shipping to international destination.

For Contiguous US members you only have to pay this additional shipping fee - You won’t be charged additional tax. 

 

 

What is your return policy?

Being a small business all Blistubox purchases, are non refundable and we do not accept returns or exchanges. Any returns made to us will not be eligible for a refund.

Frankly, we know this is not ideal but so we promise to update this policy as we grow older and gain more foothold in the industry.

However, if you have received a damaged product, or if you are missing a product, please email us at bliss@blisstubox.ca within 5 days of delivery, and we will assist you with getting the item replaced! In order to help us expedite replacement of any damaged product, please include a photo of the damages when reaching out to us on above email.

If your delivery is missing, we must be notified via email within 2 weeks of receiving your tracking information. If BlisstuBox is not notified within that time frame, we can no longer be held accountable for the missing items and will not be able to offer a replacement or refund. All refunds are granted at the sole discretion of BlisstuBox.  

How do I receive refund?

If a product is defective or if something is missing or damaged, you may return it and we will send you a new item or credit your account. All refunds are subjected to a refund processing fee. We won’t be refunding the cost to return

Please read our Terms of Service for more information as well

Gift and Coupons

Can I buy as a gift for someone?

Sure1 who doesn't like a gift. You can send BlisstuBox to your friends and love ones. If you want to add a message let us know at the checkout and we will add a hand written note.